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Industries we provide a solution to

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TECHNICAL SERVICES

Electricity, heating, air conditioning, elevators, alarm systems, monitoring and inspection, ICT, utilities, industry, distribution, public sector.

Benefits for technical services

Technicians do setup, maintenance, monitoring, or repairs at client sites. They use vehicles supplied with equipment, stock and spare parts. Travel, services, and the organization of responses constitute a major cost center: payroll, fuel, maintenance costs, vehicles, travel costs, administration… When on-site team operations are not optimally managed, profitability is compromised.

How can you ensure quick, transparent, accurate billing for service calls accounting for time worked, parts used, and the service contracts? How can you best plan responses and team routes to optimize trips in terms of availability, clients’ service contracts, and urgent repairs? How can you maximally automate administrative tasks: wage and overtime calculation, travel expenses, expense report?

They trust us

Thanks to Mobile Token, the billing cycle went from 6 months to 1 week. The service report is sent directly to the client. There are fewer complaints because everything is still fresh in the client’s memory.

Joel Vercammen , IT Manager Krones Belgium

"We have seen a visible benefit from using track and trace in our service vehicles. Adding aidoo mobile lift was the next logical step to offer our clients the most optimal service."

Jean du Bus de Warnaffe, Managing Director at Liftinc
econocom

"The Econocom-Aidoo Mobile bundle is extremely practical, we send all the information related to the intervention to the technician in real time, he makes his intervention report on the application and a PDF report is sent directly to the customer. This allows me to save time and be more efficient."

Econocom

Aidoo mobile – how does it work ?

Technology used in the field?

Android tablet or smartphone
Compatible with NFC or barcode scanners to identify materials and manage stock of parts/consumables

BENEFITS AIDOO

  • Efficiency and resource productivity optimization
  • Fewer trips, emissions and operational costs

  • More flexibility

  • Response time and service level improvement

  • Increased client satisfaction
  • Improved compliance with applicable laws

Download aidoo mobile

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